Lottery Courier Service Lotto.com Celebrates 2M Customer Milestone
Lotto.com, a prominent online lottery delivery service, informs Casino.org that it has recently registered its two millionth client.
Lotto.com and its rivals, such as Jackpocket.com and Jackpot.com, enable players in states that do not allow online lottery sales to buy game plays online. Customers purchase a ticket for draw games and scratch-offs, which necessitates a physical lottery courier to go to a physical retailer to finalize the buy.
Lotto.com, the first online lottery platform of its kind in the United States, reports that it now has over two million customer accounts.
"It’s an incredible milestone for us, reaching two million customers with our accessible and convenient way to order lottery tickets,” said Lotto.com CEO Thomas Metzger. “We are especially proud to expand our customer base knowing this increases the incremental funds that our platform brings to the good causes that state lotteries support.”
The announcement from Lotto.com indicated that the company required two years to acquire one million customers, but it took under a year to increase its total to two million. Lotto.com is based in Jersey City, New Jersey.
Sector Within Context
Only nine states — Georgia, Illinois, Kentucky, Michigan, New Hampshire, North Dakota, North Carolina, Pennsylvania, and Virginia — presently permit their lotteries to provide online game sales and instant scratch-off options. The lottery in Washington, DC, allows online purchases as well.
In the 36 additional states with a state-operated lottery, tickets should be bought in person at an approved retailer. Lotto.com and its rivals aim to offer individuals who may be unable to visit a retail lottery location in person, or who prefer the ease of playing from home, the opportunity to do so in specific states that permit courier services.
The increase in the popularity of lottery courier services has led certain lottery officials to reconsider if these third-party operations ought to be permitted. The California Lottery, which ranks as the third-wealthiest state lottery with sales exceeding $9.2 billion in 2024, announced last month that utilizing a lottery courier breaches its regulations, leading to the invalidation of winning tickets bought online.
California lottery officials stated that the lottery was intended to aid not only public education but also assist small businesses that distribute tickets.
“App-based and online lottery ticket resellers are not permitted to operate in California. Sales of California Lottery tickets by mail, online, or via a mobile application are illegal. Anyone who buys their tickets through a digital reseller is ineligible to win,” the California Lottery website reads.
Lotto.com Activities
Although California has adopted a strict position against lottery courier services, numerous other states permit — or at least do not clearly ban — their utilization. Lotto.com can be accessed in Arizona, Arkansas, Colorado, Nebraska, Minnesota, New Jersey, New York, Ohio, Oregon, and Texas.
Last year, New York continued to be the wealthiest lottery state, with sales in 2023 exceeding $10.5 billion. Next was Florida at $9.8 billion.
Lotto.com applies different service fees that range from 15% to 25% of the ticket cost. For example, $10 in Powerball tickets increases to between $11.50 and $12.25, based on the state where the delivery service is utilized.
Lotto.com does not take a percentage from a winning ticket or impose fees on cash withdrawals, but fees from third-party payment processors may apply. A convenience charge is additionally imposed on account deposits in New York.